Cambridge Health Alliance Model of Team-Based Care

This guide outlines the eight action steps for building effective care teams. Interactive website allows users to find content applicable to them.

What is the challenge?

Many primary care practices struggle to provide high-quality care while remaining financially stable. There simply isn’t enough time in the day for busy providers to meet all their patients’ needs. When all aspects of a patient’s care depend upon a single provider it can have a negative impact on both care quality and practice productivity—and can contribute to an inefficient and stressful work environment. Furthermore, provider-dependent practices have difficulty providing the full range of services that improve patient outcomes, such as care coordination or more intensive follow-up of high risk patients. In order to move to a more team-based, efficient, and satisfying model of care, primary care practices will need leadership and a commitment to change the culture from the traditional provider-centered, hierarchical model of practice to a more team-based culture of mutual respect and appreciation for all members of the team.

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